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Efiling Guide: The Smart Way to File Your Taxes Online!

  • Post last modified:May 31, 2024
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Greetings, savvy taxpayers of South Africa! Say goodbye to old-school paperwork and those never-ending queues at SARS offices. Today, we’re delving into the world of e-filing, a modern and hassle-free method for submitting your tax returns. I’m a seasoned Professional Accountant in South Africa, and I’m here to guide you through the process, whether you’re a seasoned pro or brand new to it.

What is E-filing?

Defining Efiling

Let’s begin with the fundamentals. Electronic filing, or e-filing, refers to the process of electronically submitting your tax returns and associated documents through the online platform of the South African Revenue Service (SARS). Think of it as sending an email to SARS, neatly packaging all your tax information.

Personal Anecdote: While filing a return on e-filing is instant, payments do take some time to reflect and it is advised to submit and pay a few hours before the due date to avoid any penalties.

Why Choose Efiling?

While a significant portion of the population already employs e-filing, it’s worth noting that certain filings can still be completed using the traditional paper-based method. So, why opt for e-filing over the conventional approach? There are several compelling reasons:

1. Convenience: With e-filing, you can submit your tax returns from the comfort of your home or office, 24/7. No need to rush to a SARS office or post your forms.

2. Speed: Efiling is lightning-fast. Once you hit that submit button, your return is immediately in SARS’ hands. No more waiting weeks for processing.

3. Reduced Errors: Efiling helps minimize errors, as the system performs automatic calculations and checks for mistakes.

Getting Started with Efiling

Registering for Efiling

Now, how do you initiate the process of e-filing? The initial step involves creating an e-filing profile on the SARS website. To accomplish this, you’ll require your South African ID number or tax reference number. The registration procedure is straightforward and user-friendly.

Personal Anecdote: Over a number of years I have helped quite a few taxpayers register for efiling. For someone with no previous knowledge of efiling or taxed it can seem daunting but you would be surprised at how easy it is. I advise that taxpayers who have not yet registered for Income Tax, register for efiling as the taxpayer will automatically be registered for income tax.

Accessing the Efiling Platform

Once you’re registered, accessing the efiling platform is a breeze. Visit the SARS website, log in using your newly created efiling credentials, and voilà – you’re in!

Tip: When creating your password, make it strong and unique. This adds an extra layer of security to your account.

Navigating the Efiling Dashboard

Overview of the Dashboard

Once you’re inside the platform, you’ll be greeted by the dashboard, which functions as the central control hub for all your tax-related activities.

  • Returns: This section is where you’ll be spending most of your time, as it’s where you can file your returns.
  • Home: Basic information of your profile is displayed here. Changes to the profile can be made by updating “SARS registered details”.
  • Services: Taxpayers will seldom use this tab. Tax Directive information can be found on this tab.
  • Tax Status: Taxpayers can confirm their tax states on this tab as well as request a tax clearance certificate.
  • Contact: The contact details of SARS will be displayed on this tab.
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Filing a Tax Return

The process of filing a tax return via e-filing is refreshingly straightforward. Here’s a simplified, step-by-step guide to get you started:

  1. Click on the “Returns” tab.
  2. Click on “Returns Issued”
  3. Choose the type of return you need to file (e.g., individual, company, VAT).
  4. Request the form for the right period.
  5. Complete the tax return and file the return if you are sure that all the information are correct.

Tip: If you are unsure if the return is correct or you get a notification that the return can not be submitted, contact SARS or contact an registered Tax Practitioner. Submitting incorrect returns could result in penalties or worse.

Common Efiling Tasks

Uploading Documents

SARS may request supporting documents if you are selected for verification or an audit. While this might initially seem daunting, there’s no need to worry if your return was accurately completed.

Tip: Reviews and audits could result in additional assessments and penalties, I would advise you to contact an registered Tax Practitioner if you are unsure what you need to submit.

Making Payments

If you owe taxes, e-filing makes it easy to make payments. You can choose from various payment methods, including EFT or payment directly through the e-filing system. Just remember to include the correct payment reference to ensure your payment is properly allocated.

Efiling Tips and Best Practices

Keeping Records

Embracing e-filing doesn’t imply abandoning paper entirely. It’s crucial to maintain both digital and physical copies of your filed returns and supporting documents, keeping them meticulously organized for potential future reference.

Tip: Invest in a secure digital filing system to keep your tax records easily accessible.

Deadline Awareness

Efiling doesn’t change tax deadlines; you still need to file your returns on time. Be aware of important tax deadlines and set up reminders to ensure you submit your returns promptly.

Tip: Make a note of tax deadlines in your calendar or set up digital reminders to stay on track.

Troubleshooting and Support

Common Issues

As is the case with any online platform, e-filing can encounter occasional hiccups. Here are some common issues you might encounter, along with recommended solutions:

  • Forgotten Passwords: If you forget your password, don’t fret. The system provides options for resetting it.
  • Technical Glitches: Sometimes, technical issues may arise. If this happens, don’t hesitate to reach out to SARS support.

Contacting SARS Support

If you run into problems or have questions about efiling, you can contact SARS support for assistance. They have dedicated channels for addressing taxpayer concerns.

Tip: Keep the SARS support contact information handy in case you ever need assistance.

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Conclusion

In closing, you now have access to a comprehensive guide on utilizing SARS Efiling in South Africa. Submitting tax returns has never been more straightforward. Just remember, once a return is submitted, there’s no turning back.

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